Test Meter Group Ltd
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Knowledge base
I want to place an order
Need help prior to placing an order?
8
How do I get in touch?
Do I need to add a calibration certificate?
I’ve selected a free gift, but it’s included in my order sub-total. Is it free?
Do you price match?
The product I want is 'Out of stock', how soon will it be back in?
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I’ve just placed an order
Need help with an order you’ve just placed? Learn more here.
3
Will I get a delivery time slot?
I need to make changes to my order. How do I do this?
I’ve changed my mind and need to cancel my order. Can you help?
My order is on its way
We can help if you’ve got questions about your upcoming delivery.
2
Where is my delivery?
My order is 'Processing'. What does this mean?
After my delivery
Get help with your order or product once it’s been delivered.
8
I need a copy of my invoice. Where can I get one?
I’ve opened my product and it is damaged. What should I do?
I’ve received the wrong product. What should I do?
I want to return my product. How do I do this?
Where is my calibration certificate?
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My product is faulty
Got a problem with your product? These questions and answers should help.
3
My item isn’t working, what should I do?
My product has developed a fault and is under warranty. Can you help?
My product has developed a fault and is not under warranty. Can you help?
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