Got a problem with your product? These questions and answers should help.

Frequently asked questions regarding faulty products

My item isn’t working, what should I do?
We’re sorry to hear that your product isn’t working properly. Please report your fault here and you’ll be assigned a ticket number that you can use to track...
Mon, 28 Feb, 2022 at 9:36 AM
My product has developed a fault and is under warranty. Can you help?
Of course. Simply log the fault here and you’ll be assigned a ticket number that you can use to track the progress your warranty claim.
Mon, 28 Feb, 2022 at 9:36 AM
My product has developed a fault and is not under warranty. Can you help?
Absolutely. Simply log the fault here and you’ll be assigned a ticket number that you can use to track the progress of your faulty item.
Mon, 28 Feb, 2022 at 9:36 AM